FAQ

What are Lightroom presets?

Lightroom Presets are like Instagram filters. Just better.
Presets are like Instagram filters for professional photographers. You can do stunning edits with only one click in no time. We created our presets during the last years as photographers and still use them for all commercial projects as well as for all our Instagram feeds and holiday edits.

Do I need a software to use the presets?

Yes, you need the Smartphone App “Adobe Lightroom” which is free or “Adobe Lightroom Classic/CC” for desktop to use our presets. You can find Lightroom here / for Android here / for iOs here.

Important note for iPhone users: Depending on your iPhone, you might need to install “Chrome” next to Safari.

Important note for desktop users: Please make sure you have done the most recent upgrades to Lightroom CC & Lightroom Classic CC for desktop. Our Desktop presets are XMP files.

Can I use the presets on my smartphone?

Yes sure! All presets which you can find on this page are designed for the smartphone app. You will receive DNG Preset Files which are compatible with Lightroom CC Mobile. You will also receive installation instructions with your digital download. Don’t worry – its easy!
The Lightroom app for smartphones is completely FREE of course. Feel free to check out our blog article for further information on Lightroom mobile presets.

Important note for iPhone users: Depending on your iPhone, you might need to install “Chrome” next to Safari.

Do I need a special camera or can I use the presets for my smartphone pictures?

Our presets can be used for RAW and JPEG pictures. If you are using a modern camera we do recommend to shoot in RAW format because you can tweak colors much better. Nevertheless we are passionate smartphone shooters as well and edit all our smartphone pictures in Lightroom. It’s up to you.

I am a newbie. Can I still edit with your presets?

Yes you can. That’s the beauty of using presets. We did all the coloring for you, so you can simply apply the presets to your pictures with only one click. You might need to do some additional adjustments to get your individual perfect results on every shot.

Will my photos look like yours?

These are the exact presets that we use on our photos.

Even though both Mobile and Desktop presets are one-click presets, you might need to do some simple adjustments.

Every photo situation is unique, taken in different locations, different times of day etc. That’s why we also offer different preset packs. You will need to adjust things like exposure, contrast & temperature to achieve your desired look. This is the beauty of it, you can put your own special twist on our presets & create a more personalized look.

What currency do you charge in?

It’s either € or $ (USD) depending on your location.

Oops, I was so excited to place my order that I forgot to use my coupon code. What can I do?

Regrettably, orders that have already been placed cannot be changed and discounts cannot be added after a purchase has finalized (see our policies).

How do I get the presets from you?

Once the payment is done you can directly download the presets to your computer or your phone and import them into Lightroom. No time to waste … You can start immediately!

I purchased a preset pack. Where’s my order confirmation/download link?

You will get a confirmation mail with your downloads immediately after the purchase (PLEASE NOTE: Depending on your mail provider and your bank, it might take up to 60 minutes to receive the mail).

If you can’t find it in your inbox, our download mail might have ended up in your spam folder or promotion tab. It’s called “Your order at ParkerArrow is ready for download”. Please double check.

You still can’t find it? No worries, you probably just misspelled your email address (yes, that happens quite often 🙂 ). Just send us a mail together with the name + email address which you used for your order.

Once I click the link to download I can only see a white page with no option to save or click anything. What can I do?

If the download opens in Safari, try to copy and open the download link to another browser such as “Chrome”.

Who’s answering further questions?

Please use our contact form to contact our customer support. You’ll get a reply within 48 hours – we are always happy to help 🙂